About Shipping Fee
We, ZeloHome, strive to provide an excellent customer service and continue to offer our free delivery service anywhere in Japan and the U.S.
About Delivery Time
After checking our stock, we will ship your order within 7 days from your credit card payment.
The delivery date may depend on the status of congestion, weather, accidents and others.
Notes about delivery
Sometimes stock-outs occurs, nevertheless an item says in-stock due to a unexpected influx of orders.
(We will email you when the delivery may be delayed or out of stock due to influx of orders.)
An incorrect address entry or address change after the shipping arrangement is done may cause you some additional shipping time and/ or charge.
About Delivery/ Installment
Regarding all deliveries, we drop off any package at your door only and no unpacking, assembling, installing and such others will be provided.
Before you order a large item, please make sure if the item can go through the door of your place.
Please do not misuse any item other than the original purpose. We shall not be responsible for any injuries and such others caused by misuse of the item.